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Microsoft Edge tests an AI troubleshooting tool

An unfinished Edge Canary settings page hints at an AI tool that could diagnose browser problems and suggest solutions.

Official Microsoft Edge promotional artwork showing Copilot and AI features in the browser

Microsoft appears to be testing an AI-assisted troubleshooting tool in Edge Canary, a preview version of the browser. A settings page spotted in the build is labelled “Fix an issue”, although the feature is not functional yet. 1

What Edge is testing

The early interface includes a text box for describing a problem and four suggested issues, including videos that will not play and sign-in help. Earlier hints reportedly described a tool that could analyse relevant diagnostic data before suggesting a solution. 1

The feature was first reported by browser-change tracker Leo Varela and has appeared in more than one area of Edge’s settings during development. Its presence in Canary does not confirm that Microsoft will ship it broadly, and the Windows Central report notes that the feature is not yet listed on Microsoft’s AI at Work Roadmap. 1

Microsoft’s Edge site presents Copilot and other AI features as part of the browser’s wider direction, but it does not announce this specific troubleshooting tool. 2

Our opinion

A guided troubleshooter could be useful if it turns vague browser problems into clear, reversible steps. The important caveat is that this is still a Canary experiment: until Microsoft explains what diagnostic data the tool reads, what it sends away and whether it can make changes automatically, “AI fixes Edge” is a much bigger claim than the evidence supports.

For now, the accurate description is an unfinished Edge Canary feature that may diagnose problems and suggest fixes.